Elements and Performance Criteria
- Plan and organise daily work activities
- Prioritise work activities as directed
- Break down work activities into small achievable components and efficient sequences
- Review work plan in response to new information, urgent requests, changed situations or instructions from appropriate personnel
- Complete allocated work
- Undertake tasks following prescribed and routine work-related sequences
- Seek assistance from relevant personnel when difficulties cannot be handled
- Record completion of activities to confirm outputs in accordance with plan
- Identify and resolve work problems
- Apply agreed problem-solving strategies to consider possible causes and solutions
- Identify and access appropriate sources of help
- Consider available alternatives and keep them open before deciding on the most appropriate action
- Work in a team environment
- Recognise personal abilities and limitations when undertaking team tasks
- Confirm personal role and responsibility within the team for particular outputs
- Demonstrate sensitivity to the diversity of other team members' backgrounds and beliefs
- Update knowledge and skills as required
- Take advantage of skill development opportunities